Faq

If I signed up to RIDE last year do I need to register again this year?

Yes, each person will need to register again this year and create a new user profile.  You will create your username and password as part of the registration process.

How do I donate to a team?

The best way to donate to a team is to find the team on the Team Listing page.  Search for the team, or scroll through the Team Leaderboard or All Teams tabs.  Click on Donate once you have found your team.  Your donation will go towards the project that the team has choosen to support.

What happens if it’s raining on RIDE day?

The RIDE will go ahead rain or shine. The ONLY thing holding us back would be extreme weather conditions. We want to keep everyone safe, so in the event that hail, storms, floods, bushfires or plagues prevent us from holding an event where you will be safe, we will cancel the event and let you all know as soon as possible.

Is there a child friendly RIDE?

Each of the RIDE locations will have a short safe course so children can participate.  Parents must be responsible for their children at all times, whether on the kids course or the main route.

How long will it take me to RIDE the course?

On average allow 1-1.5 hours for the 25km loop, 2-3 hours for the 50km loop, 3-5 hours for the 75km loop and 3-6 hours for the 100km loop. ALL RIDERS must be off the course by 3pm.

Do I need to wear a helmet?

Australian law requires that all riders wear helmets. We want the RIDE to be a safe and fun day for everyone, so please make sure you bring and wear your helmet otherwise you will not be able to paticipate.

What happens if my bike breaks down?

We encourage all riders to ensure that their bikes are in good condition before the RIDE, but RIDE Rangers and sweep vehicles will be located at the Info Tent and on the course for the duration of the RIDE in case of mechanical failure.  

If you need assistance, please turn your bike upside down to signal that you require assistance.

What happens if I get hurt?

Basic first aid supplies will be available at each drinks station and carried by RIDE Rangers and sweep vehicles. Trained First Aid officers will be stationed at the Info Tent and will be transported to you if necessary.

Do I have to RIDE with my team?

No – you may end up staying together for part or all of the RIDE but you are not required to stay with your team for the duration. Everyone will be at different levels of fitness and ability.

Are there stops along the route?

Yes – a drinks station is situated along the route half-way to the turn-around point. Free snacks and water will be available there. Riders will be free to rest there and public toilets will be marked on the RIDE Route map. Remember, it’s not a race, it’s a RIDE! 

Is lunch provided?

Yes! There will be a BBQ lunch with drinks and salads available from 12pm.  This will be free for all Riders and Volunteers, and we ask for a gold coin donation from supporters.  Free coffee and tea will be available all day at the Info Tent.  Snacks and drinks are provided at the Drinks Station along the route.

How do I get people to support me?

All sponsorship can be done online via secure credit card transactions. Simply send your family and friends a link to your personal profile by email or social media.  To generate this link, copy your personal URL from the browser once registration for the RIDE has been completed.  It'll look something like http://www.rideforrefugees.com.au/rider/XXX . 

If people would prefer to donate with either cash or cheque, please download a donation form here and bring it (with cash/cheque) along on RIDE Day.  Please ensure cheques are made out to "RIDE for Refugees".

What do I do with cash and cheques received after RIDE day?

Please mail any funds collected after RIDE to:
International Teams Australia
PO Box 1123
Baulkham Hills NSW 1755

Or contact the International Teams Australia office (02 9890 2244) for bank details.

When do I show up on the day?

If you are in Toowoomba or Brisbane, check-in opens at 8:00am, and you'll be riding out at 9:00am.

Sydney check-in opens at 6:30am, with the 100k riders and any other early-birders heading out at 7:00am. For the rest of the Sydney riders, including kids track riders, the day starts at 9:00am, with the 75k, 50k and 25k riders setting off a few minutes apart from each other.

Where can I find a map of the route?

 Maps of the RIDE route can be found on each location page: Sydney, Toowoomba & Brisbane

 

Is my donation tax-deductible?

We partner with a wide range of projects that support refugees, both here and overseas. Some of these projects have tax-deductibility status. Therefore, depending on the project that the rider/team you are supporting has chosen to ride for, your donation may be tax-deductible. For more information, see Our Projects page.

 

Why isn't my online registration working?

Certain combinations of device, operating system, browser, firewall etc can give unusual results on the website. Please try using a different computer to register.

Your question not answered here?

If you are part of a team – contact your Team Captain.
If you are a Team Captain – contact the RIDE Team at info@rideforrefugees.com.au, or give us a call on 02 9890 2244.

Where does the money go?

1. All RIDE Registration Fees cover the direct costs of running the RIDE events
 
so that...
 
2. All RIDE donations then go to refugee work
 
this is broken up as follows:
 
15% Administration  - contributes to the overhead and administration costs of International Teams Australia which runs RIDE for Refugees
5% RIDE Development Fund - enables RIDE to grow, develop and expand.
80% frontline refugee projects - both International Teams projects and RIDE partner projects, here in Australia and overseas.
 

How do I create a team/join a team?

 

1. Register yourself as a rider first at  Sign UP
 
2, After you have signed up and finalised your registration fee - there will be a page that will prompt you to log in in with the user name and password you just created.
 
3. Login in and then it will take you to this page
 
4. Click the MY PROFILE button which will then take you to this page
 

5. From here you can CREATE or JOIN at team.